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Privacy Policy

In order to comply with the obligations under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), we describe below how we handle personal data in our company.

Who are we and how can you contact us?

U Pivrnce s.r.o.
Maiselova 60/3, Praha 1 – Josefov
IČO: 438 71 283

It is the operator of the website, service provider and data controller. You can contact us for data protection issues by email at and You can exercise all your rights as described below at these email addresses.

What information do we process about you?
  • Your basic identification data
    (name and surname, registration number, tax identification number, bank connection)
  • Address data
    (street name and number, city, postcode, state)
  • Contact details
    (phone number and email)
  • Cookies for advertising networks and statistical data
    (Google Analytics, Google Ads, Facebook Ads)
  • Operating protocols
    (IP addresses, web requests, browser data)
For what purpose do we process this information about you?

Most of the personal data we process about customers and suppliers is held in connection with the provision of our services.

In the case of a completed booking, we also keep information about it to help you with a claim. At the same time, this data serves as information in which specification the reservation was made. Furthermore, we use this information for internal purposes to improve our offers and to provide you with relevant content. For the above reasons, we may send you email and other messages or call you.

Purpose of information processing for specific sections:

Basic identification and address data

  • provision of services
  • booking
  • invoicing

Contact details

  • sending offers based on consent
  • routine communication within the services provided
  • confirmation of acceptance of a reservation
  • information on the status of the reservation
  • information in connection with the services provided

Advertising network cookies and statistical data

  • Processing of website traffic statistics
  • Marketing and retargeting

Operating protocols

  • Ensuring operational stability of service provision
  • Ensuring the safety of services
Who do we pass your personal information to?

We use your identification, address and contact information exclusively for internal company use, protect it from misuse and do not disclose it to third parties without prior notice or consent. We may transfer data to persons or companies that deliver products related to the provision of our services to you, in which case we only disclose data to the extent necessary for delivery.

We use cookies and the following third-party systems to process the collected data in order to process data about website traffic and evaluate our business activities. Your data is anonymous and the transmission of your data only relates to the data detected by the measuring codes of the respective systems.

  • Statistical and analytical systems (Google Analytics)
  • Advertising systems (Google Ads, Facebook Ads)
  • Cookie management systems (CookieBot)
How long do we keep your personal data?

We process and store all personal data of customers, suppliers or third parties for the period necessary to ensure all rights and obligations arising from the contract and for the period for which we are obliged to store the data under generally binding legal regulations. We process your personal data obtained on the basis of voluntary consent for the purpose of commercial communications until your consent is withdrawn.

What rights do you have in relation to your personal data?
  • Receiving information about the data we process about you
  • Right to rectification – if the personal data we hold about you is no longer up-to-date or is incorrect, you can ask for it to be rectified
  • Right to lodge a complaint – if you believe that we are in any way breaching the rules on processing personal data, you have the right to lodge a complaint with the Data Protection Authority.
  • The right to data portability to the data controller or processor of your choice
  • Right to object to processing or restriction of processing of personal data
  • Right to erasure – provided that there is no other reason that entitles us to retain the data (e.g. an obligation arising from the Accountancy Act, etc.). In this case, we cannot carry out the erasure.
Is your personal data safe with us?

Of course! All your personal data is fully secured against misuse. If you have any questions about our privacy policy, you can email us at or

Are you unwilling or unable to provide us with your data?

You may refuse to provide us with the personal data we request from you. However, if it is data that is necessary for you to provide our services, we cannot provide you with the related service.


What are “cookies”?

Cookies may be set by the website you are visiting or may be set by an organisation that does not own the website you are viewing (“third party cookies”). For example, they may be set by other websites that run content on the page you are viewing or by an independent analytics company. The Website may use third party advertising networks to deliver targeted advertising. These cookies may have the ability to track your browsing on various sites.

“Cookies” are small data files used as unique identifiers in the communication between applications and your web browser. A cookie contains anonymous information. Cookies are used by the vast majority of websites.

How do we use cookies?

Our website also uses cookies for behaviourally targeted advertising, which allows us to tailor advertising and ensure it is relevant to you based on the areas you view on our website and the geographic location of your IP address.

We use cookies to improve your user experience by allowing websites to identify your browser, either for the duration of your visit (using session cookies) or for repeat visits (using persistent cookies).

What cookies do we use and for what?

  • First-party technical cookies are short-lived cookies that ensure the basic technical functionality of the website
  • Statistical and first-party diagnostic cookies are long-term cookies used to generate anonymous statistics about the use of the website.
  • First-party and third-party advertising cookies are used for behavioural targeting of advertising based on interests.

What if you don’t want to use cookies?

However, you should be aware that if you block or delete cookies sent from our website that are strictly necessary or ensure functionality and performance, you may not be able to use the site.

Consent to the placement of cookies is voluntary. If you wish, you can block some or all cookies or delete cookies that have already been set. You can find full details on how to manage cookies and how to block them in different types of web browsers at